How to cancel

Standard cancellation policy

For a full refund, cancel at least 7 days before the experience is scheduled to start or within 24 hours of purchase.

Rescheduling

You can reschedule the date or time of your experience up to 72 hours before the experience is scheduled to start.

If you reschedule an experience, the cancellation policy is based on the original purchase time and original start date of the experience.

Cancellations due to weather

If weather creates a safety concern, either before or during the experience, we may cancel the experience. If this happens, you will be fully refunded.

Guests requirements

A maximum of 9 guests up from 8 years old can attend a session.

What is included in the price

All the food and drinks are included in the price, as well as the tour of the area and the venue.